Shipping Policy

Last updated: September 2026

EyeRelief ships to the United States and selected European countries listed below. Availability is confirmed at checkout.

Processing Time

Orders are generally processed within 1–2 business days after payment confirmation.

Standard Delivery

Standard delivery is generally estimated at 5–10 business days. Estimates can vary by destination, carrier, product availability, peak periods, weather, and other circumstances outside our reasonable control.

Shipping Cost

The current standard shipping rate for the United States & Europe shipping zone is $4.99 USD. The final applicable charge is shown at checkout before payment.

Shipping Destinations

United States, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

Fulfillment & Shipping Origin

Our current active shipping origin is in Belgium. EyeRelief may also use third-party fulfillment and logistics partners when appropriate, so the fulfillment origin can vary by product and inventory availability.

Tracking

A shipping confirmation with tracking information is sent when your order ships. Tracking may take up to 48 hours to become active.

Shipping Address

Please verify your address before completing checkout. Changes cannot be guaranteed after processing or shipment.

Lost or Damaged Packages

Contact contact@eyerelief.com with your order number and relevant details. We will investigate with the carrier and work toward an appropriate resolution.

Customs, Duties & Taxes

For cross-border deliveries, customs duties, import taxes, or local charges may apply depending on destination and applicable law. If not included at checkout, they may be the customer's responsibility.

Contact

EyeRelief / Siraj LLC
30 N Gould St, Sheridan, WY 82801, United States
contact@eyerelief.com